Topic: Forum having issues?  (Read 946 times)


Privateer

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« on: July 12, 2022, 04:23:02 AM »
 Https problem on the forum
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ineedcords

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« Reply #1 on: July 12, 2022, 05:51:38 AM »
Https problem on the forum
Yes, looks like there is a certificate name mismatch issue at the moment.
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Erkka

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« Reply #2 on: July 12, 2022, 02:33:56 PM »
I think I noticed this at some point, too. But now it seems to be gone. Anyone else still experiencing this?
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trowftd

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« Reply #3 on: July 12, 2022, 03:25:17 PM »
It says the connection is not secure, I think it was always like that not sure though, but the error page is not shown anymore.

ineedcords

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« Reply #4 on: July 12, 2022, 06:11:23 PM »
I think I noticed this at some point, too. But now it seems to be gone. Anyone else still experiencing this?
When I checked earlier and also just now (as per assessment timestamps below), in both cases, the issue is present and identical: it appears the security certificate that is being presented by the web server does not match the website the browser is trying to display.
* Assessed on:  Tue, 12 Jul 2022 03:53:10 UTC
* Assessed on:  Tue, 12 Jul 2022 16:00:31 UTC

The certificate we see is:  "Common names=cluster015.hosting.ovh.net | Alternative names=cluster015.hosting.ovh.net"
The website we are on is of course unrealworld.fi.
These obviously do not match which generate the mismatch warning in browsers.

To verify, one can check this using local software but a top-grade convenient online alternative is the Qualys SSL Labs online checker free utility which is accessible here: https://www.ssllabs.com/ssltest/index.html
This test takes about 5 minutes as it is a pretty extensive tool checking a million things.

Assuming no changes have been done on the UnrealWorld hosting account, then it must be a service provider level issue that is causing this incorrect certificate presentation.
This typically occurs when web and/or reverse proxy service configuration is changed either due to a crash (and thus reverting to older config) or an incorrect scale out for a scale-out setup.
Judging from the certificate that is being presented my suggestion would be logging a support ticket with OVH Support and asking them to investigate this on their end - I am sure they will pinpoint this in less than 15 minutes as it is a common recurring issue.
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Privateer

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« Reply #5 on: July 12, 2022, 09:21:37 PM »
Yes, it is persisting for me as well as of this post.

Microsoft Edge browser
« Last Edit: July 12, 2022, 10:07:30 PM by Privateer »
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Erkka

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« Reply #6 on: July 12, 2022, 09:51:19 PM »
Quote
Yes, it is persisting for me as well as of this post.

My desktop version of Firefox doesn't complain, but Chrome on Android does. Well, but as ineedcords reasons, this is a service provider level issue. We will try to sort this out sooner instead of later.
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ineedcords

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« Reply #7 on: July 13, 2022, 01:30:13 AM »
<snip>this is a service provider level issue. We will try to sort this out sooner instead of later.
That is great, thank you.


<snip>Microsoft Edge browser
Just wanted to say, this is not a browser vendor or browser version-specific issue. Every modern major and proper web browser will consistently complain about this issue (as long as said browser is set to check & report on this detail, which is the standard default behaviour).
Potentially bad analogy warning :) Imagine at a traffic stop, a driver presenting a valid driver's license but just for another driver! Providing another driver's license as own is a red alert for the traffic cop regardless of cop's jurisdiction and age. Likewise for our browsers, any make/version of browser should complain and normally will complain. Unless, for argument's sake, one finds a buggy browser or a browser from decades ago etc.


My desktop version of Firefox doesn't complain, but Chrome on Android does.
For this interesting no-issue case, there must be a reason which applies to that particular browser (or computer); the most usual suspects I have seen are cache-related and browser configuration-directive-related.

To address cache possibility, I suggest this:
1) Try force-refreshing the page with CTRL+F5 which may or may not work (I do not know if it covers certs but it requires only a moment to test).
2) If nothing changes, then completely remove this one particular website unrealworld.fi from web browser's cache (WARNING: stored site passwords removed too!) using this procedure or similar: https://superuser.com/a/733154

To address configuration-directive possibility, I suggest this: Probably easiest way is creating a new Firefox user profile just to test for a moment. A new user profile should not come with any exceptions thus you should see, what we see.
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NinjaBub504

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« Reply #8 on: July 13, 2022, 03:37:32 AM »
Can also confirm that this is happening. Kind of got worried for a minute about it.

Erkka

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« Reply #9 on: July 13, 2022, 03:49:03 PM »
Quote
For this interesting no-issue case, there must be a reason which applies to that particular browser (or computer); the most usual suspects I have seen are cache-related and browser configuration-directive-related.

Hmm, I'd guess the reason is rather simple; on my desktop browser bookmarks I have the forum url starting with http:// so no wonder it doesn't bother with certificates. If I manually change it to https:// then firefox complains as well.
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Privateer

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« Reply #10 on: July 13, 2022, 10:41:13 PM »
Resolved for me on this load of forum. Thanks :D
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Erkka

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« Reply #11 on: July 14, 2022, 07:42:10 AM »
OK, the https works on my browser now. So I hope the issue is resolved for everyone else too, is it?
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PALU

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« Reply #12 on: July 14, 2022, 11:56:45 AM »
As a reply to Erkka, I can now reach the forum without complaints, after staying away for a few days due to the issue.